Thank you for considering/booking a consultation with me. I look forward to speaking with you soon.
Here are a few things that will be useful to you for us to working together.
By booking a consultation with Mansoora Muneeb Homeopathy you agree to the terms listed below.
Time Zone and Appointment Scheduling
When booking your consultation, please ensure you select the correct time zone. I am based in the UK, and my working hours may differ from yours. It’s important to check the time difference to avoid any confusion about your appointment time.
Cancellations and Rescheduling
Cancellations and rescheduling must be completed through the booking system. Please provide at least 24 hours’ notice if you need to cancel or reschedule. Please note that the full consultation fee will be charged for cancellations or rescheduling with less than 24 hours’ notice and those with more than 24 hours’ notice will incur a small £5 administration fee due to external administration charges.
Late Arrivals
Consultations will begin at the scheduled time. If you arrive late, the session will still end at the original time to accommodate other clients, and the full fee will apply. Unfortunately, I cannot extend consultations to make up for lost time.
Video Consultations and Technical Issues
For video consultations, I will send a mutually agreed link to join the meeting. This could be via Zoom, WhatsApp, Skype or Messenger for Video calls. I use email for contact between consultations. I will take every precaution reasonable possible to ensure the privacy of your information but it cannot be guaranteed across these technologies. In the event of technical difficulties, we will find alternative ways to connect. Please make sure your device and internet connection are ready before the appointment. Also, check your emails prior to the consultation in case I request any additional information, such as photographs, to support your treatment.
Contact Between Consultations
We will discuss how much contact will be needed between consultations during your session. I may ask for email updates if necessary, but please note that ongoing advice outside of booked consultations is not included unless specifically agreed upon.
Prescription of Remedies
After the consultation, I will provide you with a prescription for your homeopathic remedies, along with information on where you can purchase them. You are also welcome to obtain remedies from other sources, provided they meet the appropriate quality standards.
Use of Other Remedies and Acute Consultations
Throughout your treatment, we may discuss and recommend other homeopathic remedies as needed. If you experience an acute condition or require first aid, additional consultations can be scheduled between regular appointments.
Homeopathy and Conventional Medicine
Homeopathy can be safely used alongside conventional medical treatments. You will not be asked to stop any medication prescribed by your doctor. Any adjustments to your medication should only be made in consultation with your healthcare provider. If you feel your condition has improved, please speak to your doctor before making any changes to prescribed medication.
Emergency Care
Homeopathy is not a replacement for emergency medical care. In case of a medical emergency, please contact your GP or emergency services immediately. I do not provide emergency care or on-call services.
Confidentiality and Data Protection
Your personal details and consultation notes will be kept confidential and are handled in compliance with UK Data Protection laws, including the General Data Protection Regulation (GDPR). I am required to retain your records for seven years, and these will only be shared if legally required or in cases of life protection. All consultation discussions are private unless you instruct me to share them.
Emails:
When you book a consultation with me, I will add your email address to my own client list so that I can contact you about your consultations, about discounts and promotions, news and courses, and about learning more about homeopathy. You can unsubscribe from this list at any time.
Ethics and Professional Standards
I strictly follow the Code of Ethics for homeopathic practitioners in the UK, ensuring that the care and guidance you receive are of the highest standard.
Payment Terms
Payment is required at the time of booking to secure your appointment. I accept payment through bank transfer, PayPal, or Stripe. Please ensure that your payment is completed during the booking process to confirm your consultation.
Communication Methods
Video consultations are conducted via Zoom, WhatsApp, or FaceTime. Communication between consultations will primarily be through email unless we agree on another method.
Amendments to Terms and Conditions
These Terms and Conditions may be updated or amended to remain in compliance with UK laws and regulations governing homeopathic practice and trading standards. Any changes will be reflected on my website, and by continuing treatment or booking further consultations, you agree to the updated Terms and Conditions. Please note that It is your responsibility to review the Terms and Conditions periodically to ensure you remain informed of any modifications.
By booking a consultation, you confirm that you have read, understood, and agree to these Terms and Conditions, including that the full consultation fee will be charged for cancellations or rescheduling with less than 24 hours’ notice and those with more than 24 hours’ notice will incur a small £5 administration fee, as well as the Terms of Trading outlined on my website. Your agreement to proceed with treatment forms a legally binding contract in accordance with UK homeopathic practice regulations.